General Inquiries
-
Our current hours are Monday to Thursday 9am - 7pm, Friday 9am - 6pm and Saturday/ Sunday 10am - 5pm. Please check Google or our booking portal for the most up-to-date info.
-
We have two locations: Yorkville, Toronto and Hamilton. For Yorkville, detailed directions and parking info are available what do you want here? Cost for parking and location?. Please check your confirmation email for specific location details.
-
For general inquiries, reach out to our client care team at 416-661-7878 or email us at hello@hellosupernatural.com.
Customer Care
647-492-2718Supernatural Yorkville
742-688-3849Supernatural Hamilton
647-930-7737 -
Sign up for our newsletter [here] and follow us on Instagram for the latest events, protocols, and promotions.
-
Yes! We’re always looking to grow our team. Check our Careers page [link] for current openings or email your resume to [email].
Booking + Scheduling
-
You can book online via our https://www.supernatural-lab.com/ or call our client care team for support.
-
You can modify your appointment through your booking confirmation link or by contacting us directly. Please review our cancellation policy [here].
-
Yes. Group bookings are available for select services—contact us to coordinate.
-
Absolutely. We offer private bookings and full space rentals. Contact us for rates and availability.
Services + Offerings
-
Our full menu is available online [here]. You’ll find detailed descriptions, pricing, and benefits for each service.
-
Our offerings span performance, recovery, and longevity—from IV therapy and frequency sessions to contrast therapy and hyperbaric oxygen. View the complete list [here].
-
Yes, including classic drips and advanced protocols. Explore the full IV menu [here].
-
We offer curated IV blends tailored to energy, immunity, skin, detox, recovery, and more. Full descriptions and prices are available on our IV menu.
-
Prices vary by formula. Please refer to our IV menu [link] for full pricing.
-
Yes—we offer NAD+ IV and subcutaneous options. Ask us about protocols that best suit your goals.
-
At the moment, mobile IV services are not available—but stay tuned!
-
We use a mild Hyperbaric Oxygen Therapy (HBOT) chamber, operating at 1.3 ATA for safe, restorative sessions.
-
Yes, we carry a curated range of high-quality supplements. Our retail section in-store is open during operating hours.
-
Yes! You can shop select wellness products, supplements, and recovery tools in person at both locations.
-
Promotions rotate seasonally. Contact our client care team or subscribe to our newsletter to stay updated.
-
Please contact our client care team directly for promo eligibility and details.
-
Yes—we offer 3 membership tiers based on your level of commitment. Each includes preferred rates, member-only perks, and more. Explore options [here].
-
Yes. Digital and physical gift cards are available for any service or amount. Purchase one [here].
Health + Safety
-
Each service has specific prep notes, which you’ll receive upon booking. In general, stay hydrated, arrive early, and wear comfortable clothing.
-
We do not offer direct billing. However, many of our treatments may be reimbursable under extended health plans. Please check with your provider.
-
Our services are non-invasive and designed to support overall wellbeing, but we recommend consulting your healthcare provider before booking if you have a specific condition. Reach out to us—we’re happy to guide you.